Website Review of “Web Based Software”

I have gotten a sponsored review to talk about a marketplace for web apps.  This is a very interesting site to talk about because it is rare to see a marketplace for web apps and web apps are fast becoming a de facto standard.

I will start by talking about the meaning of web apps.  ”Apps” is the short form for “applications”.  And the word “web apps” simply means that the application sits in the website and works like an application for you to use.  Because web app is hosted, it is accessible everywhere you go so long as you have a web browser (preferably the latest version of Chrome, Firefox, Safari or Internet Explorer).  And to enjoy using such an web app, it is usually based on subscription model where you pay a small fee every month or year.

Web-Based-Software.com is not like most directories, as it also provides software reviews written by the inside experts.  Its directory includes project management software tools, CRM, helpdesk software and other customer service applications, timesheet management, time clock and time tracking software, issue tracking and defect management software, calendars, planners, document management systems, financial software, accounting tools, training software, e-learning software and learning management systems (LMS), human resources management software (HRM), social networking, social media, blog, rss, community, forum and web 2.0 software.

As there are many categories inside, let’s just focus on CRM & Help Desk category.  This category shows a comprehensive list of crm software which are associated with customer service solutions, call center applications, helpdesk tools, customer relationship management, ticket system, live support, sales force automation, incident & problem tracking, service level & SLA management.  Customer service tools (such as CRMs, help desks and call centers) are used to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.

And if you are a vendor of any CRM product, you can actually list your product free on this website!  Simply submit your product in this form, and you are ready to go!

Or if you become an advertiser, you can place pay-per-click (PPC) ads.  Over in this advertise page, you will see some impressive stats about the exposure you can get for taking up advertisement.

I hope you have enjoyed my review about this website.  :)